In this role, you have the opportunity to be responsible for the implementation of the company’s product in the customer’s environment within complex and advanced environment.
You are responsible for
On boarding customer-specific configurations, Integrations and business requirements for new and existing customers.
Ensuring successful ongoing operations with knowledge transfer to customers.
Leading client meetings to extract and document requirements.
Utilizing experience and knowledge of resolving complex problems.
Learning, implementing and teaching best practices for implementation and configuration of company products.
Developing software, tests and tools to ease integration in professional service field.
Produce and review product documentation and training materials to ensure content accuracy and supportability of company products.
Transfer customer specific knowledge and documentation to the support team post successful customer on boarding.
You are a part of Oncology Informatics and Genomics team which utilizes the latest technologies in informatics, oncology informatics, human genomics, SW engineering, cloud technologies, analytics, machine learning, natural language processing, big data and others.
To succeed in this role, you should have the following skills and experience
At least 5 years of previous experience in a similar role
Previous experience as a WEB Developer / Automation Engineer- Mandatory
Experience in Linux, Postman
Bachelor’s degree in software engineering / computer science- advantage
Excellent verbal and written communication skills with English fluency