Philippine Customer Support
Rewire
Tel Aviv
לפני 1 יום
source : Secret Garden Media Ltd

Description

We are looking for a Philippine customer support agent who is highly motivated, talented team member to join our growing team.

If you are a people-person, enjoy assisting others and looking for an opportunity to grow in an amazing start-up company, your place is with us! The position is shift based and includes weekends

Responsibilities

  • Interact with customers & resolve issues
  • Multitask between different communication channels
  • Provide answers by identifying problems, researching, and guiding the customer through the correct steps
  • Improve customer experience, encourage organic growth & creating engagement
  • Growth in online communities, and number of active users
  • Work is shift based and includes weekends
  • Proficient in all MS Office products
  • Requirements

  • High interpersonal skills
  • Excellent communication between customer & department
  • Strong decision-making skills
  • Ability to work independently and under pressure
  • Enjoy working as part of a team
  • Flexibility, ability to the changing needs of the company
  • A significant level of trust and diplomacy is required, in addition to normal courtesy and tact
  • Flexibility in working hours is required (we work in shifts)
  • English & Tagalog-Mother tongue level
  • דווח על משרה זו
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