Escalation Engineer / Tier-IV Engineer - CORE
Varonis System
Herzliya, Israel
לפני 1 יום

Summary

Varonis Systems is the leader in unstructured and semi-structured data governance software, which is any human generated data that is within a company’s environment.

Our goal is to protect companies most sensitive information from insider threats and cyberattacks. We do this by allowing organizations to analyze, secure, manage, and migrate their volumes of unstructured data.

Key Responsibilities

We are searching for a highly motivated Escalation Engineer (Tier-IV) to join our fast growing company! Our Escalation Engineer must learn fast and adopt to quickly changing technology in order to provide top tier support for our product line.

This position will investigate customer issues with our products and provide timely resolution while coordinating with our support and development teams.

Required Knowledge and Skills :

  • in computer science or equivalent from known university.
  • At least 2 years' experience in developing core C / C++ windows applications.
  • Customer support experience / Tier-IV
  • Experience with windows internals (Win API).
  • Familiar with STL.
  • Additional Skills :

    The following additional skills are nice to have :

  • Knowledge in DB / SQL.
  • Knowledge in UNIX programming and systems.
  • Knowledge in UNIX / Win kernels.
  • Knowledge in Networking / Security.
  • Any knowledge in Directory services (i.e. AD, LDAP, NIS).
  • Knowledge in .NET.
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